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Retail: Technology Landscape
COURSE

Retail: Technology Landscape

INR 59
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📂 Industry Enablement for IT

Description

Architecture and inventory of core and emerging IT systems and platforms powering modern retail, mapped for technical literacy, evaluation, and solutioning.

Learning Objectives

Learners will identify retail-relevant technology platforms, their interactions, emerging trends, architecture scenarios, and IT assessment/selection best practices.

Topics (9)

1
POS and In-store Technology

POS/hardware, software, security, NFC/contactless, digital wallet enablement.

2
Retail IT System Architecture Overview

POS, ERP, CRM, OMS, WMS, APIs, typical architecture diagrams.

3
E-commerce and Marketplace Technology

Shopify, Magento, Salesforce Commerce, BigCommerce; headless commerce.

4
Cloud, SaaS, and Edge Solutions in Retail

Microservices, multicloud, edge IoT, latency-driven design, global platforms.

5
Mobile Apps, Edge and IoT for Retail

Consumer apps, associate apps, RFID, beacon, and IoT deployments.

6
Analytics, AI, and Personalization Tech

Customer analytics, personalized offers, AI chatbots, and ML-enabled forecasting.

7
Integration, Interoperability and APIs

API management, data sync, real-time/ETL design, system third-party co-existence.

8
Retail IT Platform Selection and Vendor Analysis

RFP process, scoring frameworks, implementation/upgrade strategies.

9
Emerging Technology Stack Scenarios in Retail

Composable commerce, serverless, AR/VR, digital twin, genAI in pilot and production.