COURSE
Retail: Digital Transformation Initiatives
INR 59
Description
End-to-end coverage of the most critical digital transformation strategies in retail—omnichannel, automation, and real-time commerce.
Learning Objectives
Learners will design, support, and explain digital transformation programs, drive digital adoption, and measure value realization for retail.
Topics (7)
1
Digital Strategy and Maturity Models
Benchmark, roadmap models, and digital investment areas.
2
Omnichannel Transformation
Unified commerce, experience design, inventory, fulfillment ops.
3
Process Automation and AI Adoption
Procurement automation, chatbot adoption, automated decisions.
4
Data-driven Transformation
Analytics platforms, data lakes, CDP, actionable insights.
5
Agile and Digital Labs in Retail
Rapid experimentation, solution sprints, tech pilots.
6
Change Management in Transformation
Communication plans, continuous learning, incentives.
7
Measuring Digital Transformation
Success metrics, impact dashboards, continuous improvement.