COURSE
Retail: Industry Challenges and Pain Points
INR 59
Description
Covers the most critical challenges in modern retail from supply chain, margin pressure, talent to technology friction, and their IT impact.
Learning Objectives
Learners will analyze main pain points in retail, including both operational and IT challenges, and develop strategic solutions.
Topics (8)
1
Supply Chain and Logistics Challenges
Inventory, visibility gaps, global issues, digital fulfillment pain.
2
Margin Pressures and Cost Control
Dynamic pricing, discounting, shrinkage, cost of returns.
3
Talent and Workforce Challenges
Skill gaps, turnover, upskilling needs, gig economy.
4
Customer Acquisition and Retention
Loyalty program saturation, new digital touchpoints, platform rivalry.
5
IT Complexity and Systems Integration
Omnichannel IT, middleware pain, upgrade backlogs.
6
Security, Privacy, and Fraud
POS malware, ransomware, data breach cases.
7
Compliance and Regulation Burden
DPDP, GDPR, local regulations, comp reporting.
8
Recession and Resilience
Cost control, omnichannel agility, digital pivots, scenario planning.