Insurance: Technology Landscape
Description
In-depth coverage of core and digital technology platforms in insurance; system architectures, integration, and emerging technology adoption patterns.
Learning Objectives
Enable IT professionals to analyze, select, implement, and optimize technology stacks and digital solutions for insurance businesses.
Topics (7)
Policy administration, claims, CRM, billing, document management, and their roles/interdependencies in digital transformation.
Web portals, mobile apps, aggregator platforms, embedded insurance, API-driven services, platform as a service (PaaS).
API design, management, security, ESB, microservices, integration patterns, legacy modernization, interoperability.
Cloud-native platforms, SaaS architecture, system migration, vendor evaluation, cloud compliance, and cost optimization.
Use cases: underwriting automation, claims fraud detection, chatbots, recommendation engines, customer analytics.
Device integration, usage-based insurance, risk scoring, wellness initiatives, wellness incentives, real-time data streaming.
Smart contracts, parametric insurance, claims automation, KYC, fraud prevention, digital identity, industry consortia.