Examines digital and non-digital pathways for acquiring new healthcare customers—patients, providers, payers—exploring B2B, B2C, and D2C models, digital marketing, KOL, advocacy, and omnichannel engagement.
Learners will analyze low-cost, digital, and omnichannel acquisition strategies, design cohorts, analyze ROI, and support acquisition in regulated pharma context.
Relationship mapping, influencer platforms, compliance for advocacy partnerships.
Payer/provider buyer journeys, B2B2C targeting, outcomes demonstration.
Patient onboarding, nurture content, multichannel education.
DSP, audience segmentation, campaign A/B testing, conversion analysis.
Consent standards, ad regulations, fair balance, FCPA, fraud/abuse.
Paid/organic search, SEO, social, webinars, DTC and HCP campaigns, compliance.
Professional portals, pharmacist webinars, co-pay, and script programs.
eConsent solutions, navigation platforms, real-world pilot recruiting.