Cross-Cultural Communication and Global Awareness
Description
Development of cultural competency, cross-cultural communication skills, and global awareness for effective international and diverse workplace communication.
Learning Objectives
Learners will develop cross-cultural communication competencies including cultural awareness, adaptation strategies, international business communication protocols, language sensitivity, and inclusive communication practices. They will demonstrate ability to communicate effectively across diverse cultural contexts and build inclusive workplace environments.
Topics (6)
Mastery of international business communication standards, protocols, and etiquette for effective global business interactions.
Development of inclusive communication practices that respect cultural differences and create welcoming environments for all participants.
Specialized skills for effective cross-cultural communication in virtual and remote work environments.
Skills for identifying, addressing, and preventing cultural conflicts and misunderstandings in diverse workplace environments.
Strategic approaches to building and leading diverse global teams while leveraging cultural differences for enhanced creativity and performance.
Understanding of cultural frameworks and their impact on communication styles, business practices, and interpersonal interactions.