Insurance: Industry Trends and Drivers
Description
Exploration of global and regional market trends, technology shifts, customer patterns, regulatory changes, and macroeconomic factors shaping the insurance industry.
Learning Objectives
Enable IT professionals to recognize, analyze and incorporate current and emerging trends and industry drivers into technology planning and innovation strategies.
Topics (6)
Product innovation, VC funding, new business models, incumbent response, platform integration and startup technology adoption.
Millennials and Gen Z, omnichannel, demand for transparency, user-friendly journeys, mobile/WhatsApp claims, 24x7 service.
Spotlight on omnichannel innovation, digital claims, customer self-service, cloud, and insurtech disruption.
GDPR/CCPA adaptations, new privacy laws, open insurance APIs, ESG mandates, IRDAI/NAIC compliance, RegTech solutions.
carbon-neutral policies, microinsurance, disaster insurance, impact funding, social inclusion/regulatory mandates, reporting.
Topics include distribution innovation, API ecosystems, venture and M&A patterns, product integration, platform growth strategies.