← Back to Products
Banking and Financial Services: Quality Standards and Certifications
COURSE

Banking and Financial Services: Quality Standards and Certifications

INR 59
★ 0.0 Rating
📂 Industry Enablement for IT

Description

Analysis and adoption of key quality management standards and certifications in BFSI including ISO, Six Sigma, ITIL, CMMI, and others, for continual improvement and regulatory compliance.

Learning Objectives

Enable learners to interpret, apply and leverage quality standards and industry certifications to drive process excellence, customer satisfaction, regulatory compliance and organizational reputation in BFSI.

Topics (7)

1
ISO/IEC Quality Standards for BFSI

Key ISO/IEC standards: 9001 (quality), 27001 (security), 22301 (business continuity), sector adaptations, auditing and certification.

2
SWIFT, PCI DSS and Payment Security Certifications

SWIFT messaging standards, compliance certification, PCI DSS for payment systems, implementation, audit and renewal processes.

3
CMMI for Financial Software Development

CMMI principles, levels, process audits, benefits for financial software, certification procedures.

4
Auditing and Continual Improvement in BFSI

Internal/external audits, compliance reviews, process improvement tools, audit cycles, maturity growth planning.

5
Industry Certifications, Skills and Professional Licensing

Certifications: CISSP, CISA, CAMS, CFA, FRM, SEBI, RBI, periodic renewal, CPD, global and local standards.

6
Six Sigma and Lean Methodologies in BFSI

DMAIC, defect reduction, process mapping, value stream analysis, Kaizen, Black Belt programs, technology integration.

7
ITIL and Service Management Certifications

ITIL fundamentals, service strategy, design, operation, improvement, certifications, incident/problem/change management, SLAs, KPIs.