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Banking and Financial Services: Industry Communication, Public Relations and Media Handling
COURSE

Banking and Financial Services: Industry Communication, Public Relations and Media Handling

INR 59
★ 0.0 Rating
📂 Industry Enablement for IT

Description

Best practices, techniques and tools for BFSI industry communications, crisis management, PR and brand positioning.

Learning Objectives

Empower IT professionals to plan, execute and optimize BFSI communications, public relations, media handling and customer engagement during operations and crises.

Topics (6)

1
Stakeholder and Investor Relations

Investor briefings, regulator communication, annual reports, transparency requirements.

2
Strategic Communication and PR in BFSI

Positioning, stakeholder analysis, digital/print media, communication audits, message consistency.

3
Media Monitoring, Social Listening and Sentiment Analysis

Social listening tools, analytics dashboards, media coverage analysis, sentiment scorecards.

4
Crisis Communication and Reputation Management

Crisis plan, scenario drills, spokesperson training, reputational risk, crisis message templates.

5
Regulatory and Compliance Communications

Mandatory reporting, supervisory submissions, public disclosures, records management.

6
Measuring Impact and Analytics in BFSI Communication

Campaign analytics, KPI reporting, learning feedback, improvement plans.