Program Stakeholder Engagement
Description
Comprehensive stakeholder management covering identification, analysis, engagement planning, and relationship management across complex program environments.
Learning Objectives
Learners will develop advanced stakeholder management capabilities including stakeholder identification and analysis, engagement strategy development, communication planning, conflict resolution, and relationship management skills necessary for successful program delivery in complex organizational environments with diverse stakeholder groups.
Topics (9)
Comprehensive methodologies for stakeholder discovery, mapping, analysis, and prioritization using various analytical frameworks.
Strategic planning for stakeholder engagement including approach selection, timing, methods, and resource allocation.
Development of comprehensive communication frameworks, message tailoring, channel selection, and feedback mechanisms.
Analysis of organizational politics, power structures, influence mapping, and strategies for managing complex stakeholder relationships.
Conflict resolution techniques, negotiation strategies, mediation skills, and consensus-building approaches for program stakeholders.
Executive communication strategies, board reporting, decision support, and senior leadership relationship management.
Cross-cultural communication, virtual team management, time zone coordination, and cultural sensitivity in stakeholder engagement.
Feedback collection methods, engagement assessment, satisfaction measurement, and continuous improvement of stakeholder relationships.
Team formation, leadership techniques, coordination mechanisms, and performance management for complex program teams.