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Healthcare: Core Business Processes
COURSE

Healthcare: Core Business Processes

INR 59
0.0 Rating
📂 Industry Enablement for IT

Description

Comprehensive understanding of essential healthcare business processes including patient care workflows, clinical operations, administrative procedures, and operational management systems that form the foundation of healthcare service delivery.

Learning Objectives

IT professionals will analyze healthcare core business processes including patient flow management, clinical workflows, administrative operations, and quality management systems, enabling them to design technology solutions that optimize healthcare operations, improve patient care delivery, and support regulatory compliance across all aspects of healthcare service provision.

Topics (12)

1
Patient Registration and Admission Processes

Detailed analysis of patient registration including demographic data collection, insurance verification, medical history intake, consent processes, and bed assignment workflows that initiate the healthcare encounter.

2
Clinical Care Workflows and Care Pathways

Comprehensive study of clinical workflows spanning initial assessment, differential diagnosis development, treatment planning, care team coordination, and care pathway management for various patient conditions.

3
Medication Management and Pharmacy Operations

Comprehensive study of medication workflows including electronic prescribing, pharmacy verification, medication dispensing, administration protocols, adverse event monitoring, and medication reconciliation processes.

4
Discharge Planning and Care Transitions

Study of discharge planning workflows including readiness assessment, care plan development, medication reconciliation, follow-up scheduling, and care coordination with post-acute providers.

5
Revenue Cycle and Billing Processes

Detailed analysis of revenue cycle workflows including clinical documentation, medical coding, charge capture, claims submission, payment processing, and accounts receivable management.

6
Supply Chain and Inventory Management

Study of healthcare supply chain workflows including vendor selection, procurement processes, inventory tracking, distribution management, and supply chain optimization for medical supplies and equipment.

7
Human Resources and Staffing Management

Analysis of healthcare HR workflows including clinician recruitment, credentialing and privileging, staff scheduling, competency management, and workforce optimization processes specific to healthcare organizations.

8
Regulatory Compliance and Reporting Processes

Study of regulatory compliance workflows including quality measure reporting, regulatory submissions, audit preparation, compliance monitoring, and reporting processes required by healthcare regulatory agencies.

9
Risk Management and Patient Safety Protocols

Analysis of risk management workflows including incident reporting systems, patient safety protocols, risk assessment processes, mitigation strategies, and safety improvement initiatives in healthcare organizations.

10
Diagnostic and Laboratory Workflows

Analysis of diagnostic workflows including test ordering protocols, specimen collection and tracking, laboratory processing, quality control, result interpretation, and clinical decision support for diagnostic processes.

11
Quality Management and Improvement Processes

Analysis of quality management workflows including quality indicator monitoring, performance improvement initiatives, accreditation preparation, patient safety protocols, and continuous improvement processes.

12
Healthcare Performance Monitoring and Analytics

Implementation of performance monitoring workflows including key performance indicator development, dashboard creation, data analytics processes, and performance improvement initiatives that drive healthcare operational excellence.